Case Study 03
Helping laid-off workers find their next mbest path.
How an outplacement agency turned laid-off workers' experience into clear, confident next steps with Johari Suite®.
The challenge
Everyone had experience.
No one could see where it could take them.
An outplacement agency was helping groups of mid-career workers who'd been laid off, from both white-collar and blue-collar roles. Most were under real pressure: limited severance, limited time, and a high-stakes decision about what to do next.
Some wanted to get back to work fast. Others were weighing retraining or a full career shift. Nearly all of them had valuable experience, but no clear idea how it translated into new roles or education pathways. And because their skills weren't well documented, the agency couldn't easily point them in the right direction, risking clients spending scarce time and money on training that didn't fit.
How Johari Suite® helped.
The agency used Johari Suite® as the starting point for every client's transition plan.
Clients completed skills assessments and shared their experience, goals and interests. From there, Johari Suite® helped:
1. Identify current skills, gaps, adaptability and potential fit.
2. Compare each profile against real job openings, related career pathways and local college upskilling options (via the Career Recommender).
3. Clarify the best move — immediate job match, short-term training, a credential pathway, or a bigger career shift.
Clients completed skills assessments and shared their experience, goals and interests. From there, Johari Suite® helped:
1. Identify current skills, gaps, adaptability and potential fit.
2. Compare each profile against real job openings, related career pathways and local college upskilling options (via the Career Recommender).
3. Clarify the best move — immediate job match, short-term training, a credential pathway, or a bigger career shift.
The result
Johari Suite® turned career disruption into informed, confident action, for the worker and the agency alike.
Clients got clearer, more practical guidance exactly when the decision mattered most. The agency could see where each person was starting from, where their skills already aligned, and what efficient next step led to real employment or upskilling.
It also connected the agency's own counselling, recruitment and education partnerships into one coordinated pathway, instead of three disconnected efforts.
A worker's experience became visible, actionable, and connected to a real next step.
Identify the skills you need to train & hire for to revive growth & productivity.
Johari
Suite®
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